Privacy Notice

1. Overview

Odle Legal respects the confidentiality and privacy of client information. This notice explains how information may be collected, used, protected, and retained when you use the Odle Legal client portal or submit information through the public consultation form.

2. Information collected

The portal may collect your name, email address, phone number, address, login details, matter type, consultation request, intake information, appointment requests, secure messages, uploaded documents, payment proof files, billing records, consent records, audit records, device/browser information, IP address, and other information you choose to provide in connection with a legal matter.

3. How information is used

Information is used to provide legal services, review consultation requests, open and manage client matters, communicate with clients, exchange documents, schedule appointments, maintain billing and payment records, send notices, maintain professional records, improve portal operation, detect unauthorized activity, and comply with legal, regulatory, ethical, and professional obligations.

4. Confidentiality and access

Client information is treated as confidential legal-service information. Access is limited to authorized users connected to the relevant matter and authorized members of Odle Legal who need the information for legal services, administration, billing, technology support, security, or compliance. The portal is designed so each client account can access only its own matter information.

5. Service providers

Odle Legal may use technology service providers for hosting, email delivery, backups, storage, security, and related operations. Those providers may process information only as needed to support the portal and related law office functions. Production services should be configured with appropriate confidentiality, security, and access controls.

6. Email and electronic notices

The portal may send or prepare electronic notices, password reset messages, appointment notices, document notices, billing notices, and other client communications. Email and internet communications can involve risks such as delay, interception, misdelivery, unauthorized access, or service interruption.

7. Security safeguards

The portal includes password hashing, HTTP-only session cookies, secure-cookie support for HTTPS deployments, role-based access checks, permission-checked document routes, blocked direct access to database and storage folders, audit logs, document access logs, password reset tokens, rate limiting, security headers, and production launch checks. No system can be guaranteed completely secure, and clients should use strong passwords and secure devices.

8. Retention

Records may be retained as needed for legal services, professional duties, billing, dispute resolution, security, backups, and applicable law. Retention periods may vary depending on the type of matter, the status of the engagement, legal requirements, and office policy.

9. Client choices and requests

You may contact Odle Legal to ask about your portal information, update contact details, report an error, request account assistance, or raise a privacy concern. Some information may need to be retained even after a request because of legal, professional, accounting, security, or recordkeeping obligations.

10. Security incidents

If Odle Legal becomes aware of unauthorized access or another security incident affecting portal information, the office will review the matter and take steps that are appropriate in the circumstances, which may include account protection, investigation, remediation, and notices where required.

11. Changes to this notice

This notice may be updated as the portal, law office practices, service providers, or legal requirements change. Continued use of the portal after an update means you acknowledge the updated notice.

12. Contact

Privacy questions or concerns should be directed to Odle Legal at managingpartner@adrianodlelaw.com.